At AKG Financial Services Pvt. Ltd. (“AKG”, “we”, “our”, “us”), we are committed to protecting the privacy and personal data of every individual who interacts with us. This Privacy Policy is intended to inform users of our website, mobile applications, and other digital or offline service platforms about the manner in which we collect, process, store, use, and disclose their personal and financial information. We understand the critical importance of your data in the context of financial services and are dedicated to maintaining the highest standards of privacy, security, and transparency.
We collect a wide range of personal and financial information from users in order to provide and improve our financial products and services. This includes but is not limited to personally identifiable information such as name, address, date of birth, gender, contact details, government-issued identification numbers like PAN, Aadhaar, and Voter ID, as well as sensitive financial data such as income details, employment records, bank account numbers, loan history, and credit scores obtained from authorized credit information companies. In addition, we collect digital information through your interaction with our platforms, such as IP address, browser metadata, geolocation data, cookies, and transaction logs.
The purpose for collecting this information is manifold. We use your data to verify your identity, assess your creditworthiness, underwrite loans, facilitate onboarding and disbursal, communicate regarding account activity or support, meet statutory KYC and anti-money laundering requirements, and carry out risk profiling and fraud detection. Furthermore, the data allows us to analyze customer behavior and improve our credit decision models, develop new financial products (especially green-energy aligned ones), enhance user interface functionality, and deliver personalized financial experiences.
AKG may share your information with third parties strictly on a need-to-know basis and under confidentiality obligations. These third parties include credit bureaus for fetching your credit reports; KYC and technology vendors for processing authentication and e-signatures; our partner Lending Service Providers (LSPs); banks and financial institutions for co-lending purposes; legal and recovery agencies in the event of defaults; regulators and government authorities, as and when mandated by law; as well as internal departments such as auditors, compliance, and risk. We never sell your data to any third party under any circumstances.
Data collected from you is stored securely on servers located within India and is retained for as long as legally required, which may vary depending on the nature of the transaction or regulatory prescriptions. In line with RBI and Indian data protection norms, we adopt robust security mechanisms, including encryption protocols, restricted access control, periodic security audits, multi-factor authentication for internal systems, and disaster recovery protocols to ensure that your data is never compromised.
You have certain rights with respect to your personal data, including the right to access, update, correct, or request deletion of your data, subject to legal and regulatory limitations. If you wish to exercise these rights or seek clarification about our data handling practices, you may write to us at support@akginfin.com. By continuing to use our services, you expressly consent to the practices described in this Privacy Policy. Any future updates to this policy will be reflected on this page, and we encourage you to review it periodically.